Business Analyst – Sustainability

Are you excited to be part of our dynamic team where business meets technology? Driving Rituals’ growth through innovative tools within our Tech & Data department.

Share your talents

Rituals is a globally recognised brand offering a luxurious range of home and body cosmetics. Our mission is to transform everyday routines into meaningful moments, striving to become an iconic wellbeing brand while making a positive impact on people and planet.

As part of our Tech & Data (T&D) team, we are looking for a Business Analyst (BA) to join our sustainability domain and help shape the future of Rituals. Within T&D, we aim to empower other Rituals departments by managing projects across our technology landscape and meeting the growing demand for sustainability data. This is a challenging yet highly impactful role that requires a strong understanding of end-to-end business processes, system interactions, and data management. Since sustainability at Rituals is driven by data, being data-savvy is essential.

You will contribute to our ambitious and evolving sustainability domain by:

• Selecting and implementing new software solutions
• Continuously improving existing systems
• Ensuring accurate and comprehensive data for internal and external sustainability reporting

Meet the team

You will work in the Tech & Data (T&D) department, in the Finance, Legal, Compliance and Sustainability team. The main collaboration is with the Product and Project Manager Sustainability, but you will also collaborate closely with business stakeholders from various departments, such as Impact, Innovation and Sourcing. And with other T&D colleagues, such as Data Analysts, Engineers and Architects.

Key Responsibilities

Data & Systems

• Consolidate sustainability data from core business processes (products, packaging, supply chain, sales) to build robust data products.
• Contribute to the development of sustainability data products used for reporting.
• Ensure accurate ingestion of data into sustainability systems.
• Maintain high data quality standards, because wrong data means wrong reporting!

Collaboration & Communication

• Engage with business stakeholders to understand needs and translate them into clear requirements or instructions for engineers.
• Liaise with Tech and Data teams (external software vendors, technical developers, Business Domain architects, Solution architects and other Business Analysts) to design, test and implement future-proof solutions that meet business needs.
• Support the creation of end-user documentation and contribute to training materials.
• Communicate complex findings clearly to both technical and non-technical audiences.

Conceptual Thinking & Data Analysis

• Compare business wishes with technical constraints and requirements, and deliver accurate, pragmatic solutions.
• Explore currently used or needed datasets and available datasets to identify gaps and opportunities for improvement.
• Map end-to-end data flows and document system interactions, including dependencies and risks.
• Maintain and adjust configuration in sustainability tooling, based on business requests.