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Table of contents

THIS BOOK, produced by a unique team of business experts and UN agencies, is designed to fill a critical void—between the support of more than 1,000 organisations for the globally recognised Principles of the United Nations Global Compact and the need for this support to be translated into the day-to-day running of business to create value and improve performance.

The Nine Global Compact Principles cover human rights, labour standards and environmental responsibility. But what does it mean to implement the Compact and its principles? How can the broad brush strokes of the Principles form the basis of management change? And how should companies establish benchmarks and performance indicators for implementation? For many companies, the journey is just starting. How can they ensure that they align with the Global Compact in ways that continue to reward their other business objectives? How should they embrace and capitalise on the Global Compact’s potential for bringing together business, the public sector, trade unions and civil society in new partnerships?

The aim of this book is to answer these questions by providing a performance model clearly grounded on the total quality management approach to assist businesses in putting the Global Compact into practice. Raising the Bar collects together and categorises a wealth of corporate responsibility tools, good practice and case studies in a structure familiar to anyone aware of business excellence models and demonstrates that values create value—leadership commitment to the Global Compact can impact both the boardroom and the shop floor, public image and balance sheet.

Full of graphics and designed with accessibility in mind, the book will be a goldmine for managers looking for inspiration on how their businesses can be good corporate citizens and real proof that good business is also good for the bottom line.

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This book is a leader in advancing corporate citizenship — practical, innovative and focused on results. It is a useful guide at a time when leadership matters most.
Henry A. McKinnell, Chairman & CEO, Pfizer Inc.

This book illustrates brilliantly the capacity of business to address the whole range of issues related to corporate social responsibility. It shows how business provides effective and innovative solutions by walking the talk and putting into practice its commitment.
Bertrand Collomb, Chairman, Lafarge

This book will help bridge the gap between principles and practice, providing companies with useful terms of reference to improve their social and environmental impacts and to begin to deal with human rights issues. It is a step towards addressing the Global Compact’s most pressing challenge — the need for practical impact.
Irene Khan, Secretary-General, Amnesty International

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Contents

From the UN Secretary-General

Preface

Why this book matters
Georg Kell

The UN Global Compact’s Principles
Summary of tools and case studies
Abbreviations of organisations

The Global Compact: an extraordinary journey
John G. Ruggie, Harvard University, USA

Part 1
1 The UN Global Compact: a primer on the principles
2 Getting started: first steps
3 The Global Compact performance model
4 On stakeholder engagement and partnerships

Part 2
5 Forming a vision
6 Leadership decisions
7 Empowerment for implementation
8 Policies and strategies
9 Allocating resources
10 Processes and innovation

Part 3
11 Impact on employees
12 Impact on value chain
13 Impact on society
14 Communication of progress and results

Performance and value creation
Claude Fussler

Further reading
Index

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